1. Which of the following permissions enables the System
Administrator Profile to edit any record, regardless of the Sharing Model?
a)
Customize Application
b) Modify All Data
c)
View Setup and Configuration
d)
None of the above
2. A custom lookup field can be added to create a
relationship between a standard object and which of the following objects?
a) Users and Custom Objects
b)
Leads, Accounts, Contacts and Custom Objects
c)
Users, Custom Objects and Campaigns
d)
Custom Objects, Contracts and Campaigns
3. True or False - It is possible to share a custom
object record manually.
a) True
b) False
4. True or False - When you delete a parent record, you
will also delete the child record if that child record has a lookup
relationship to the deleted record.
a)
True
b) False
5. Can a system administrator control a user's ability to
create, read, edit and delete custom objects in Enterprise Edition?
a)
Yes, an administrator can control create, read,
edit, and delete on custom objects
b)
Yes but only create and read
c)
Yes but only if the user is a standard profile
d) No
6. A Custom Web Tab may consist of all the following
EXCEPT:
a)
A URL
b) A URL that passes salesforce.com data like an organization's
name
c)
An S-Control
d)
An S-Control snippit
7. True or False - Related Lists display the many side of
a one-to-many relationship.
a) True
b)
False
8. To make a field required, which of the following is
used? (Pick the best possible answer)
a) Page Layout
b)
Field Level Security
c)
Profile
d)
Both Page Layout and Field Level Security
9. Which of the following field types CANNOT be a
controlling field for Dependent Picklists:
a)
Standard Picklist
b)
Custom Picklist
c) Custom Multi-Select Picklist
d)
Standard Checkbox
e)
Custom Checkbox
10. True or False - If a profile does not have access to
an application, that profile will also not have access to the tabs and objects
of that application.
a)
True
b) False
11. Time based workflow can be triggered every time a
record is created or edited
a)
True
b) False
12. Which type of field cannot have universal
requiredness?
a) Lookup
b)
Text
c)
Email
d)
Number
13. True or False - Default values are available for
standard text fields.
a)
True
b) False
14. Which action must be taken to view contacts
associated with a case in the console?
a)
The related lists of the case page layout must
be modified
b)
The custom links of the case page layout must be
modified
c) The related object of the case page layout must be modified
d)
The mini page layout of the case page layout
must be modified
15. Which of the following does a Profile control?
a)
Username and Password
b)
Role level access
c) Read, Create, Edit, and Delete permissions
d)
Sharing rules
16. True or False - Users can be deleted from
salesforce.com.
a)
True
b) False
17. The formula editor may be used all of the following
places EXCEPT:
a)
S-Control
b)
Formula Field
c) Default Values on Standard Fields
d)
Workflow Field Updates
18. An Approval Process begins when a record is:
a)
Created
c)
Edited
d) Submitted for Approval
19. True or False - A Workflow Rule can only be triggered
when a record is created.
a)
True
b) False
20. A Workflow Approval process may be used for all of
the following objects EXCEPT:
c)
Assets
d)
Contracts
21. Which Custom Object relationship has no effect on
deletion or security of the related object?
a)
Master-Detail relationship
b) Lookup relationship
c)
Open relationship
d)
None of the above
22. True or False - It is possible for a Page layout to
be associated with a Record Type.
a) True
b)
False
23. Which one does NOT apply to Custom Formula Fields:
b)
Custom Formula Fields can reference standard
fields
c)
Custom Formula Fields can reference custom
fields
d) Custom Formula Fields can calculate across objects
24. Which of the following can NOT be used to customize
your Home Page:
a)
Company logo (Image)
b)
Dashboard Snapshot
c)
Custom Links
d) Custom Formula Field
25. Which of the following tools may you use to import
standard and custom objects?
b)
AppExchange Data loader only
c) Both Import Wizard and AppExchange Data Loader
d)
None of the above
26. An S-Control may be all of the following EXCEPT:
a)
HTML
b) XML
d)
Snippet
27. All of the following are allowed when creating an
initial submission action for a Workflow Approval process EXCEPT:
a) Unlock the record
c)
Create a task
d)
Update a field value
28. True or False - Fields hidden using Field Level
Security are subject to Data Validation Rules.
a) True
b)
False
29.
Which one of the following is used when records are updated using the Apex data
Loader?
a) Record ID
b) Record Number
c) External ID
d) None of the above
30. Based solely on the role hierarchy a manager can do all
of the following EXCEPT:
a) View, edit,
delete, and transfer his/her and his/her subordinate's records
b) Extend sharing
on both his/her and his/her subordinate's records
c) View all folders
his/her subordinate has access to, i.e., Reports, Documents, and Email
Templates
d) View records his
subordinate does not own but can view
31. True or False - You can use standard reports when
creating dashboards.
b) False
32. When you add a custom object tab, all of the
following will be accessible with the object EXCEPT:
a) Recent Items
b) Sidebar Search
c) Added to New
Link/Create New Object Drop Down
d) Custom Object Reports
33. Which of the following features is not available in
Professional Edition?
a) Big Deal Alert
b) Workflow
c) Account Sharing
Rules
d) Multi-Currency
34. True or False - Deleted dashboards are first sent to
the Recycle Bin.
a) True
b) False
35. If a lead is converted without a value in the company
field, what happens?
a) A Business
Account is created
b) A Person Account is created
c) You will be
prompted to decide whether to create a Person or a Business Account
d) Nothing
36. All of the following may be used when updating a
record using the AppExchange
a) Data Loader EXCEPT:
b) External Id
c) Parent External Id
d) Record Id
e) Record Number
37. True or False -
Validation rules may evaluate an opportunity line item against the
opportunity it's associated with
a) True
b) False
38. True or False - You must be a user of salesforce.com
in order to receive an email notification in the case escalation process.
a) True
b) False
39. All of the following actions may take place on a
Workflow Rule EXCEPT:
a) Outbound API
message
b) Update Field
c) Create a Task
d) Create an Event
40. Custom Formula fields do NOT support which of the
following functional expression?
a) Adding multiple records together
b) If/then/else
conditional statements
c) Clickable image
buttons
d) Combine text
strings together
41. How is the expected revenue calculated in the
opportunity?
a) Amount
multiplied by the total price of all opportunity line items
b) The sales price
on any line item times the probability of the opportunity
c) Amount multiplied by the probability
d) Amount
multiplied by the discount percent
42. Which of the following relationships are correct?
a) Lead, Contacts,
and Opportunities can be associated to only one Campaign
b) Leads and Contacts can be associated to several Campaigns,
but an Opportunity can have only one Campaign
c) Leads and
Opportunities can be associated to several campaigns, but Contacts can only
have one Campaign
d) Leads,
Contacts, and Opportunities can be associated to several campaigns
43. Custom formula fields are recalculated:
a) Nightly
b) Every twenty
minutes
c) Once per user
session
d) Each time a user views the record
44. Select the best component to use if you want to list
the top five sales performers on a dashboard.
b) Table
c) Metric
d) Gauge
45. In a dashboard, what is the best component to see the
total value of your opportunities in relation to your goals?
a) Table
b) Chart
c) Metric
d) Gauge
46. Which of the following object relationships is NOT
allowed?
a) Standard object
as the "master" and a custom object as the "detail"
b) Custom object as the "master" and a standard object
as the "detail"
c) Custom object
as a "lookup" to a standard object
d) Custom object
as a "lookup" to a custom object
47. True or False - You can customize the Opportunity
Stage History related list on an Opportunity Page Layout.
a) True
b) False
48. What type of information can NOT be shown with an
S-Control Dashboard component?
b) External feed
of data
c) Data Warehouse
information
d) Flash
representations of data
49. When configuring Customizable Forecasting, you can
set which of the following Forecast Dates for determining which opportunities
contribute to the forecast?
a) Opportunity Close Date Only
b) Product
Date Only
c) Schedule
Date Only
d) Commit
Date
e) Opportunity Close
Date, Product Date, Schedule Date
50. True or False - When you delete a lead from a
campaign, it deletes the lead record itself.
a) True
b) False
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